VectorVest Support

Program Usage Frequently Asked Questions

How do I install VectorVest OnLine? Back to Top

  • Open Internet Explorer
  • Click File
  • Click Open
  • Type www.vectorvest.com the box
  • Click OK
  • You will be brought to our homepage
  • Click the "Welcome VectorVest Members" button at the top of the page
  • Enter your username and password
  • Click Sign In
  • Click the VectorVest OnLine link at the left of the page
  • Click YES when prompted to install
  • You will be lead through an installation. Anytime you are prompted with a YES/NO question, always click YES
  • Once done, you will be prompted to restart your computer
  • When your computer restarts, you will have an icon on your desktop for VectorVest OnLine

How do I back up my personal data? Back to Top
To back up your personal data, follow these steps:

  • VectorVest OnLine
    • On the main toolbar, click Misc then click Personal Data Wizard
    • Select Backup Data
    • Click Next
    • When back up is complete, click Finish
  • VectorVest ProGraphics v6.0
    By default, ProGraphics 6.0 backs up your personal information every time you close the program. However, if you want to manually back up your information, follow these steps:
    • Click File then click Backup data
    • Select Manually backup data
    • Click Next
    • Select a folder for the saved data
    • Click Ok
    • When back up is complete, click Finish

How do I restore up my personal data? Back to Top
To restore your personal data, follow these steps:

  • VectorVest OnLine
    • On the main toolbar, click Misc then click Personal Data Wizard
    • Select a restore option
    • Click Next
    • Select the file from the list or click the restore manually link below the list
    • Click Next
    • When the restore is complete, click Finish
  • VectorVest ProGraphics v6.0
    • Click File then click Restore data
    • Select a restore option
    • Click Next
    • Select the file from the list or click the restore manually link below the list
    • Click Next
    • When the restore is complete, click Finish

How do I update my data with ProGraphics? Back to Top
The Daily update is available by 8:00 pm EST Monday through Thursday and by midnight on Friday. To update your data, click Download on the main toolbar. The program will connect to our server through your internet connection and retrieve the update. Once the data has been downloaded, the program will then proceed to update the database on your machine. After the update finishes, you will be able to access the data.

How do I get the special reports you advertised? Back to Top
The special reports we advertise are built into VectorVest OnLine or ProGraphics 6.0. You can access them by clicking the Research -> Special Reports on the main toolbar.

How do I transfer my settings from ProGraphics 6.0 to OnLine? Back to Top

  • Click Misc
  • Click Personal Data Wizard
  • Click the down arrow under 'What would you like to do?'
  • Choose Full Data Restore
  • Click Next
  • Under the box shown there is a link that says 'To Choose A Restore File Manually Click Here'
  • An 'add backup file manually' screen will open
  • Click the drop down arrow at the top where it says 'Look In'
  • Click on your C:\ drive
  • Double Click on the Windows folder from the list of folders shown below
  • Double Click the VectorVest BackUp folder
  • You will now see a bunch of ZIP files
  • Double click on the most recent zip file. To find out which one is the most recent, right click in the white area next to the ZIP files. Then move your mouse over VIEW and then click on DETAILS. You will now see all the zip files in one column and then if you scroll to the right, you will see a column showing you the date the file was created. You want the most recent one so double click on it.
  • Click YES when asked if that is the file you want to restore from
  • Once done, your portfolios, watchlists and searches should be just like they were in ProGraphics 6.0.

How do I transfer my settings from OnLine to ProGraphics 6.0? Back to Top

  • Save your data to your machine that runs ProGraphics:
    • Open VectorVest OnLine
    • Click on Misc from the choices across the top row of buttons
    • Click on Personal Data Wizard
    • To the right of Please choose: make sure that Back Up Data is selected from the drop-down choices
    • Click on Next
    • After about a minute a ' Browse for Folder ' window will open, click OK to save the file in the VVOnline Backup folder by default
    • Click on Finish
    • Wait until the process is completed and then close the browser that has VectorVest Online
  • Import the data into ProGraphics:
    • Open VectorVest ProGraphics 6.0
    • Click on File in the upper left corner of the program, then click on Restore Data
      • IMPORTANT: Select Complete Personal Data Restore or Partial Data Restore depending on the text beside the choice
    • Click Next to continue
    • Under the box shown there is a link that says 'To Choose A Restore File Manually Click Here'
    • An 'add backup file manually' screen will open
    • Click the drop down arrow at the top where it says 'Look In'
    • Click on your C:\ drive
    • Double Click on the Windows folder from the list of folders shown below
    • Double Click the VectorVest BackUp folder
    • Double Click the VVOnline Backup folder
    • You will now see some ZIP files
    • Double click on the most recent zip file. To find out which one is the most recent, right click in the white area next to the ZIP files. Then move your mouse over VIEW and then click on DETAILS. You will now see all the zip files in one column and then if you scroll to the right, you will see a column showing you the date the file was created. You want the most recent one so double click on it.
    • Click YES when asked if that is the file you want to restore from
    • Once done, your portfolios, watchlists and searches should be just like they were in OnLine
      • Please note that graph layouts for technical graphs will not be transferred